GENERAL DESCRIPTION

Welcome to Galivio. The terms “we”, “us” and “our” refer to Galivio. Galivio operates this store and website, including all information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience (the “Services”). Galivio uses Shopify technology that enables us to provide the Services.

The following terms and conditions, and all policies referenced in them (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By viewing, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [Privacy Policy – Galivio]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.

SECTION 1: ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you are at least the age of majority in the state or province where you reside and that you have given us your consent to allow any minors in your care to use the Services on devices you own, purchase or manage.

To use the Services, including accessing our online stores, browsing them or purchasing any product or service we offer, you may be asked to provide certain information such as your email address, billing address, payment method and shipping address. You represent and warrant that all information you provide in our stores is correct, current and complete, and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell or assign your account to another person, nor grant licenses tied to that account.

SECTION 2: OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please be aware that the colors or appearance of a product may differ from how they look on your screen due to the type of device you use to access the store and its settings.

We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to those displayed in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time, and we may limit the quantities of products we offer to any person, geographic region or jurisdiction, as applicable.

SECTION 3: ORDERS

When you place an order, you are making an offer to purchase. Galivio reserves the right to accept or reject your order for any reason, at our sole discretion. Your order is not accepted until Galivio confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Galivio may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, or if we modify or cancel an order in any way, we will attempt to notify you using the email address, billing address or telephone number provided when the order was placed.

Your purchases are subject to return or exchange only in accordance with our Refund Policy [Return & Exchange Policy – Galivio].

You represent and warrant that your purchases are solely for personal or household use and not for resale or export for commercial purposes.

SECTION 4: PRICES AND BILLING

Prices, discounts and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in the order confirmation email you receive. Unless expressly stated otherwise, listed prices do not include taxes, shipping charges, handling fees, customs processing or import duties.

Prices listed in our online stores may differ from those offered in physical stores, other online stores or other channels operated by third parties. From time to time, we may offer promotions through the Services that may affect pricing and are governed by terms and conditions that differ from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.

For all purchases made in our stores, you agree to provide current, complete and accurate purchase, payment and account information. You agree to promptly update your account information and other details, such as your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct and complete; (ii) you are duly authorized to use that credit card for the purchase; (iii) your credit card company will honor the charges you incur; and (iv) you will pay all charges incurred at the posted prices, including any shipping, handling and applicable taxes, if any.

SECTION 5: SHIPPING AND DELIVERY

We are not responsible for delays in shipping or delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing or events beyond our control. Once we hand over the products to the carrier, title and risk of loss pass to you.

SECTION 6: INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, branding, text, samples, images, graphics, product reviews, video and audio, and the design, selection and arrangement thereof, are the property of Galivio, its affiliates or licensors and are protected by U.S. and foreign copyright laws and other intellectual property laws.

These Terms allow you to use the Services solely for personal, non-commercial purposes. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent. Unless expressly stated otherwise herein, nothing in these Terms grants or shall be construed as granting you any license or other right in or to any patents, trademarks, copyrights or other intellectual property of Galivio, Shopify or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. Galivio reserves all rights not expressly granted herein.

The names, logos, product and service names, designs and slogans of Galivio are trademarks of Galivio, its affiliates or licensors. You must not use such trademarks without the prior written consent of Galivio. The name, logo, product and service names, designs and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing in the Services are trademarks of their respective owners.

SECTION 7: OPTIONAL TOOLS

As part of the Services, you may be given access to customer tools offered by third parties over which we have no oversight, control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional third-party tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms on which such tools are provided by the relevant third-party providers.

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be considered part of the Services and shall be subject to these Terms of Service.

SECTION 8: THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating, and we do not warrant the accuracy of, any third-party materials or websites that you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.

We are not responsible for any harm or damage related to your access to third-party websites or to your purchase or use of any products, services or resources from third-party websites. Please review the third parties’ policies and practices carefully and ensure you understand them before you engage in any transaction. Any complaints, claims, concerns or questions regarding third-party products or services should be directed to the third party.

SECTION 9: RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately describes Shopify’s relationship with your store and should not be removed or modified.]

Galivio uses Shopify technology that enables us to provide the Services. However, any sale and purchase that you make in our store is carried out directly with Galivio. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales taking place between you and Galivio, including any injury, damage or loss caused by the products and services purchased. You hereby expressly release Shopify and its affiliates from any claim, damage and liability arising out of or relating to your purchases and transactions with Galivio.

SECTION 10: PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be found here [Privacy Policy – Galivio], and certain personal information may be subject to Shopify’s Privacy Policy, which can be found here. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted on Shopify, Shopify collects and processes personal information related to your access to and use of the Services in order to provide and improve the Services for you. In order to provide you with services, the information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your own. For more information about how we, Shopify and our partners use your personal information, please review our Privacy Policy Privacy Policy – Galivio.

SECTION 11: COMMENTS

If you submit, upload, post, email or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans or other content (collectively, “Comments”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Comments in any media and for any purpose, including commercial use. For example, we may exercise our rights under this license to operate, provide, assess, optimize, improve and promote the Services, and to fulfill our obligations and enforce our rights under these Terms of Service.

You also represent and warrant that: (i) you own all rights necessary to all Comments; (ii) you have disclosed any compensation or incentive received in connection with your submission of the Comments; and (iii) your Comments will comply with these Terms. We have no obligation to (1) treat your Comments as confidential; (2) provide compensation for any Comments; or (3) respond to any Comments.

We may, but have no obligation to, monitor, edit or remove Comments that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or that infringe any party’s intellectual property or these Terms of Service.

You agree that your Comments will not violate any rights of third parties, including copyright, trademark, privacy, personality or other personal or proprietary rights. You also agree that your Comments will not contain defamatory or otherwise unlawful, abusive or obscene material, or any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We are not responsible for any Comments posted by you or any third party.

SECTION 12: ERRORS, INACCURACIES AND OMISSIONS

From time to time, there may be information about or within the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after you have submitted your order).

SECTION 13: PROHIBITED USES

You may access and use the Services only for lawful purposes. You must not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate international, federal, provincial, state or local regulations, laws or ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against our employees or any other person; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use or re-use any material that does not comply with these Terms; (g) to transmit or procure the sending of “junk mail”, “chain letters”, “spam” or any other similar solicitation; (h) to impersonate or attempt to impersonate any person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Galivio, Shopify or users of the Services, or expose them to liability.

You also agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) send spam, phish, pharm, pretext, spider, crawl or scrape; or (e) interfere with or bypass the security features of the Services or any related website, other websites or the Internet. We reserve the right to suspend, disable or terminate your account at any time, without prior notice, if we determine that you have violated any part of these Terms.

SECTION 14: TERMINATION

We may terminate this agreement or suspend your access to the Services (or any part thereof) at our sole discretion at any time without prior notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will remain in effect after termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provision that by its nature should survive termination.

SECTION 15: DISCLAIMER OF WARRANTIES

The information presented in or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.

UNLESS EXPRESSLY STATED BY GALIVIO, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT OR REPRESENT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16: LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GALIVIO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 17: INDEMNIFICATION

You agree to indemnify, defend and hold harmless Galivio, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from and against any loss, damage, liability or claim, including reasonable attorneys’ fees, made by any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to or use of the Services.

We will notify you of any claim subject to indemnification, provided that failure to promptly notify you will not relieve you of your obligations unless you have suffered substantial prejudice. We may control the defense and settlement of such claim at your expense, including selecting counsel, but we will not settle any claim that imposes non-monetary obligations on you without your consent (not to be unreasonably withheld). You will cooperate with us in the defense of any claim subject to indemnification, including by providing relevant documents.

SECTION 18: SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other provisions.

SECTION 19: WAIVER; ENTIRE AGREEMENT

The failure by us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20: ASSIGNMENT

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be null and void. We may transfer, assign or delegate these Terms, along with our rights and obligations, without your consent or notice to you.

SECTION 21: GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws and courts (federal and state or territorial) of the jurisdiction to which Galivio belongs. You and Galivio hereby submit to the jurisdiction and venue of such courts.

SECTION 22: HEADINGS

The headings used in this Agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 23: CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. You are responsible for checking our website periodically for changes. We will notify you of any material changes to these Terms as required by applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after any changes to these Terms of Service are posted constitutes acceptance of those changes.

SECTION 24: CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at galiviostore@gmail.com

Our contact information is listed below:
GALIVIO
galiviostore@gmail.com
Contact us – Galivio

Short Form – Customer-Friendly Terms (Optional Text)

Welcome to GALIVIO. By accessing our site or purchasing from our store, you agree to these Terms. If you do not agree, please do not use the site.

1) Who we are and contact
We are GALIVIO, an online store for educational toys for children and babies.
📧 Official contact: galiviostore@gmail.com

2) Use of the site
You must be of legal age in your place of residence (or use the site under adult supervision). You must not use the site for illegal purposes or try to disrupt its operation.

3) Products and child safety
We carefully select products with an educational focus. Always check the recommended age and use toys under adult supervision when applicable. Colors and details may vary depending on screen and lighting.

4) Prices, taxes and payments
Prices may change without notice. The total at checkout may include taxes, shipping costs or other fees shown at the end of your purchase. We accept payments through secure third-party gateways. By purchasing, you authorize us to charge the total of your order.

5) Orders and availability
All purchases are subject to availability and payment confirmation. We may reject or cancel orders (for example, in case of a price or stock error). If this happens, we will notify you and refund you if applicable.

6) Shipping (U.S. only)
We currently ship only within the United States.
Estimated times and conditions are detailed in our Shipping Policy. Once dispatched, the package may be delayed due to carrier issues or force majeure.

7) Returns and refunds
We offer 30 days from delivery to request a return, under the conditions specified in our Return & Refund Policy.
To start a return, contact us at galiviostore@gmail.com. Unauthorized returns will not be accepted.

8) Accuracy of information
We work to ensure that descriptions, prices and availability are correct; however, errors or omissions may occur. We may correct and update information at any time without prior notice.

9) Intellectual property
All site content (text, images, logos, design) belongs to GALIVIO or its licensors. You are not allowed to copy or reuse material without written authorization.

10) Third-party tools and links
We may use third-party integrations/apps (for example, payments, analytics, shipping) and link to external sites. We are not responsible for the content, practices or failures of third-party services.

11) Limitation of liability
To the extent permitted by law, GALIVIO is not liable for indirect or consequential damages arising from the use of the site or products. Our total liability, if any, will not exceed the amount paid for the product in question.

12) Changes to the Terms
We may update these Terms. We will publish the current version on this page with a new “last updated” date. Continued use of the site implies acceptance of the changes.

13) Privacy
Your personal information is handled according to our Privacy Policy. Please review how we collect, use and protect your data.

Recommended links in your store:

• Shipping Policy: Shipping Policy – Galivio

• Return & Refund Policy: Return & Exchange Policy – Galivio

• Privacy Policy: Privacy Policy – Galivio

• Contact: galiviostore@gmail.com